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Telehealth2024

BeMe

Full-scale telehealth platform with HIPAA-aware architecture

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beme.bytebaskets.io
BeMe dashboard — therapist overview

Overview

Built a full-scale telehealth platform with three role-based portals (admin, therapist, patient). Features include custom appointment scheduling, in-app video conferencing, secure messaging, patient progress tracking, and HIPAA-aware architecture.

The Challenge

The client needed a platform that could handle sensitive patient data, real-time video consultations, and complex scheduling logic across multiple timezones — all while maintaining strict data security and providing a seamless user experience for both therapists and patients.

Our Solution

We designed a multi-portal architecture with distinct UX flows for each role. Appointment scheduling was built with timezone-aware logic and conflict detection. Video consultation was integrated via WebRTC-based APIs with end-to-end encryption. Secure messaging used encrypted storage with audit trails.

Outcome

Delivered a production-ready platform onboarding 50+ therapists within the first month. Appointment scheduling efficiency improved by 40% compared to manual processes.

Key Features

  • Three role-based portals (Admin, Therapist, Patient)
  • Custom appointment scheduling with timezone handling
  • In-app video consultation (WebRTC)
  • Secure encrypted messaging
  • Patient progress tracking & notes
  • HIPAA-aware data architecture
  • Automated reminders & notifications
  • Audit trails & access logs

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Other Work